how to use spothero

How To Use SpotHero: A Step-By-Step Guide

If you want to know how to use SpotHero, you’ve come to the right place! SpotHero is a parking reservation service on a mission to empower drivers to get where they need to go with confidence. We strive to make parking easy so you can focus on the things that matter most.


To get started, download the iOS app or Android app on your mobile device. Then check out the step-by-step guide below on how to use the SpotHero app.


Park Smarter in Three Easy Steps:

  1. Look
  2. Book
  3. Park



How to Use SpotHero:

Step 1: Look for a spot by entering the time and location you would like to park.

Pro Tip: Compare rates and amenities to pick your desired location by tapping each bubble.


how to use spothero


Step 2: Book your perfect spot and access your parking pass right away.

Pro Tip: You can also access your pass via email and in the My Reservations section of the app.


how to use spothero


Step 3: When you’re ready to park, follow the instructions in the parking pass to redeem your spot.

Pro Tip: If there’s a QR code on your parking pass, click the code to expand and scan.


how to use spothero


Coming early or leaving later than you thought? No problem! Simply click Change under the times on your parking pass. Choose your new times and check for availability. You will then be prompted for any rate changes and you can update your reservation from there.

how to change spothero reservation


Need to cancel?

We understand plans change, and you’ll always receive a full refund up to the minute your reservation begins. Learn more about how to cancel your SpotHero reservation through the app or website here.


Check out our FAQ page for more information on how to use SpotHero! If you still have questions, give us a call at 844-324-7768 or email us at Our customer heroes are available 6am-11pm CST any day of the week and are happy to help!