Heading to the United Center? With a capacity of up to 23,000 people, you can expect big crowds streaming through the gates for any given event! Here is everything you need to know to make your trip as easy and fun as possible!
The United Center is located at 1901 W. Madison St., Chicago, Illinois. It is the home of the Chicago Bulls and the Chicago Blackhawks, plus plays host to numerous special events throughout the year. The venue covers 960,000 square feet in the West Loop and has a capacity of up to 23,000 people.
Getting to United Center
Free parking near the United Center during events is extremely limited and in high demand. Pay very close attention to posted signs and warnings when street parking to avoid a ticket or a tow.
United Center offers official parking lots listed on SpotHero with rates that start at $22. Purchasing an official parking spot guarantees you a spot in the following parking lots: Lot A, B, D, E, F, J, L, and the MXC garage.
**Please note: If the United Center Official lot you arrive at is reported full, the attendant will direct you to the next closest official lot.
- The SpotHero Official United Center Lot reservation is NOT valid at the C, H, or K lots
- All Official Lots open 2 hours prior to game time
- No in/out or re-entry privileges are allowed
- No overnight parking allowed unless pre-approved
**Please note that you cannot reserve specific parking spots and that all prices are subject to change without advance notice.
You can also book parking at other facilities near the United Center, or pay at the facilities directly.
If you are planning on taking a rideshare, there is a special zone for pickup and drop-off. You can learn more and view a map here.
Public Transportation to the United Center
The United Center is accessible from the CTA via the green, pink, and blue train lines, as well as the 20 and 126 bus lines. You can find transit schedules and maps here.
Plan your Visit: Tips, Tricks, and On-site Policies
Event tickets are delivered digitally via email and can be scanned on your mobile device upon arrival, or you can pick up and purchase physical tickets at the box office. They are open 11 a.m.-5 p.m. Monday-Saturday. On event days, the box office opens at 11 a.m. and closes one hour prior to the event start time.
The United Center is a cashless venue. They accept all major credit and debit cards, as well as cashless payments via mobile devices.
The United Center has multiple entrances to ensure visitors can enter and exit in a timely manner. Check your ticket to find the entrance that is most convenient for your seats. You can find seating and arena maps here.
Hungry? Outside food or beverages are not permitted inside the arena, but don’t worry, there are multiple on-site restaurants, as well as numerous on-site concession options to choose from! Mobile ordering is available via the United Center app. You can find a full list of concessions vendors here.
United Center Bag Policy
Large bags and backpacks are not allowed in the United Center. Small bags are permitted and must be 10’’ x 6’’ x 2,’’ slightly smaller than a standard piece of paper. All items are subject to search. A bag check is available on-site for a fee.
To streamline your visit, we’d recommend downloading the United Center App. This allows you to view upcoming events, save your tickets for easy entry, and even order concessions! Download here.
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