Category: How it works
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How to Use SpotHero’s Search Filters
Can I go in and out of this garage during my reservation? Does this facility have wheelchair accessible parking? Will I have to touch a button or pull a ticket? We’ve taken our drivers’ frequently asked questions when searching for a spot and have the solution they’re looking for: parking search filters! 1. Self Park…
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How SpotHero Uses Customer Feedback to Create a Heroic Parking Experience
It’s Get to Know Your Customers Day! SpotHero works hard to ensure that we are communicating with our drivers and our Product team is responsible for incorporating your feedback to build the best parking experience possible. In celebration of today, here are a few innovations that were created with suggestions and feedback from SpotHero customers….
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Get into Gear with SpotHero’s Top In-App Features
New to the SpotHero mobile app, or seeking to explore everything it has to offer? Allow us to assist! Take a look at how the SpotHero app can help you get everywhere, easier. Easily connect to Apple Carplay and Android Auto. We’re creating solutions for a life on the go. View your SpotHero reservations, reference…
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How Do I Redeem My SpotHero Reservation?
You’ve made a SpotHero reservation, and you’re ready to go. You head out the door, except one question remains: what do you do now? You may not realize it, but there are different ways to redeem your SpotHero reservation. For example, some parking garages have valet attendants that verify your SpotHero reservation, while other facilities…
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How to Sell Parking on SpotHero
Did you know you can sell your parking space with SpotHero, too? Don’t let your empty spot at home go to waste.
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A Note on Service Fees
SpotHero is making several big technology investments to accelerate innovation and make parking easier than ever for our customers. In order to continue to offer the convenience and choice drivers have come to expect from SpotHero, this week we are introducing a modest service fee on a per-reservation basis. The service fee allows us to…